General Information
We empower success, foster loyalty, and develop long-term relationships. We create
workplaces that celebrate unity and opportunity. Our commitment is to build, strategic
partnerships and match organizations to professionals who align with their mission,
vision, and values.
Yes. Our talent pool includes proficient bilingual and multilingual professionals in morthan one language.
Talantage is committed to fostering diverse and inclusive work environments. We employ best practices in candidate sourcing and placement recommendations that align with company values to promote a culture of innovation and success.
Talantage uses experience and metrics to solve staffing problems. We listen before making recommendations, so we send the right people with the right skills.
ACCOUNTING & FINANCE
ADMINISTRATIVE
CUSTOMER SERVICE
Talantage uses the following call center metrics:
- Talk time or call duration
- Customer Satisfaction
- First-contact resolution
- Agent productivity
- Call abandonment
- Average handle time